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Subscription Plan

Basic Plan

Everything a small team needs to track and maintain assets — QR labelling, maintenance, checklists, and reporting in one platform.

What's Included

Plan Limits

Offices / Departments1
Managers1
Employees / Operators10
Contractors
Managed Assets100
Parts / Materials200

Billing & Subscription Terms

  • 30-day free trial with full access — no charge until the trial ends.
  • Billed monthly or annually in advance and auto-renews each period until cancelled.
  • Prices are in GBP and exclude VAT. Annual billing saves ~15%.
  • Sold by Paddle, our Merchant of Record. Paddle processes payment and appears on your statement.
  • Cancel anytime. See our Cancellation & Refund Policy (14-day refund window).
Included on every plan

Enterprise-grade security & infrastructure

Security is never a higher tier at AXITRAQ. Every plan — from Basic to Custom — runs on the exact same architecture: per-company encryption, active dual-region hosting, automated backups, and zero-trust access controls. The list below is included with your Basic plan at no extra cost.

Data sovereignty & active dual-region hosting

When you choose a region, your data never crosses that border. Within your region it runs live across two separate AWS data-centre locations simultaneously on Amazon RDS — genuine high availability, not just an overnight backup. If one location has a problem, the other keeps you running with no interruption.

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Australia
AWS Sydney (ap-southeast-2)
AWS Melbourne (ap-southeast-4)
Live now
Active dual-region. Both Sydney and Melbourne run your data at the same time — no single point of failure.
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United States
AWS N. Virginia (us-east-1)
AWS Ohio (us-east-2)
Available soon
Same dual-region architecture. Data stays within US borders for US data-residency requirements.
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United Kingdom
AWS London (eu-west-2)
2 of 3 London data centres
Live now
UK GDPR compliant. Data stays within the United Kingdom — no cross-border transfers required.

Built-in security stack

Per-tenant AES-256-GCM encryption

Your company gets its own dedicated encryption key via AWS KMS. Not shared with other customers — and not accessible to AXITRAQ staff.

Active dual-region high availability

Two live AWS locations per region on Amazon RDS, running simultaneously. No failover delay, no single point of failure.

Automated backups & soft-delete recovery

Point-in-time database backups plus soft delete across all records — nothing is ever permanently lost, and data stays recoverable.

Automated database credential rotation

Every database credential rotates automatically on a schedule. No standing passwords — exposed credentials expire before they're useful.

Zero-trust support access

AXITRAQ staff have no standing access to your data. Support access is invited by you, read-only or full, time-boxed (1 hour – 1 week), auto-expiring, and fully audited.

Full encrypted data export

Export every record and file as an AES-256 encrypted archive protected by a passphrase only you know. On demand, anytime — no vendor lock-in.

Immutable audit logs

Every action, change, and login is recorded with timestamp and user. Logs cannot be edited or deleted — critical for regulated industries.

2FA, trusted devices & login history

TOTP two-factor via the AXITRAQ app or any authenticator, trusted-device management, brute-force lockout, and full login history — admin-enforceable.

Architectural tenant isolation

Your data is separated from every other customer at the infrastructure level. Cross-tenant access is structurally prevented.

AI adversarial testing & 24/7 monitoring

Automated agents probe cross-tenant isolation daily, while real-time log monitoring fires anomaly alerts the moment something looks wrong.

All security and infrastructure features are included on the Basic, Standard, Premium and Custom plans — there are no security add-ons or upsells. AXITRAQ is an Aditech Pty Ltd product, Australian built and hosted. Questions about architecture or compliance? Email hello@axitraq.com or call +61 439 730 771.